Accessibility Statement

Effective Date: January 1, 2026

Lunakai Inc is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.

What We Are Doing

We are actively working to improve accessibility on our website by:

•       Conducting regular accessibility audits using automated tools and manual testing

•       Ensuring all product images include descriptive alternative (alt) text

•       Providing keyboard-accessible navigation throughout the site, including checkout

•       Using sufficient color contrast ratios for all text and interface elements

•       Labeling all form fields clearly and providing helpful error messages

•       Testing our site with screen readers and other assistive technologies

•       Training our team on web accessibility best practices

Known Limitations

While we strive for full accessibility, some content on our website may not yet fully conform. We are working to identify and address these issues. If you encounter a barrier, please contact us using the information below and we will work to resolve it promptly.

Technical Specifications

This website relies on the following technologies for conformance:

•       HTML

•       CSS

•       JavaScript

•       WAI-ARIA

Contact Us

We welcome feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us:

•       Email: hello@lovelunakai.com

•       Phone: 615-208-3183

•       Mail: 2000 Mallory Ln, #130-80, Franklin, TN 37067

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).